The Art of Competitive Intelligence in a Connected World

Competitive intelligence spans everything from how your competitors are building relationships on Twitter to the multichannel methods they use to retain customers.

Sourced through Scoop.it from: www.cmswire.com

Puedes sucumbir por el empacho de datos pero, lo que resulta evidente, es que la inteligencia competitiva, la vigilancia del entorno (contexto y grupos de interés) es absolutamente imprescindible.

See on Scoop.itCustomer Experience vgmoreno

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