What You Can Learn about Customer Experience from Sharing Economy Companies

A couple weeks ago, San Francisco-based taxi company DeSoto announced a rebranding effort to try to reclaim market share lost to ride-sharing service Uber.  The company adopted the name of a mobile app, Flywheel, and repainted its vehicles in the …

Source: www.forbes.com

Nuevos modelos de negocio con el cliente en el centro…

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