Evaluating Hospital Quality using Patient Experience, Health Outcomes and Process of Care Measures

See on Scoop.itNoticias para reflexionar

Patient experience (PX) has become an important topic for US hospitals. The Centers for Medicare & Medicaid Services (CMS) will be using patient feedback about their care as part of their reimb…

Vicente G. Moreno‘s insight:

Muy interesante para trasladar la Experiencia de Cliente al entorno hospitalario.

See on blog.tcelab.com

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